Terms of Service

These Terms of Service govern your access to and use of the Wali Fitness Academy website and coaching services. By creating an account, purchasing a plan, or using the service, you agree to these terms. If you do not agree, do not use the service.

In these terms, "we", "us" and "Wali Fitness Academy" refer to the operator of this service, and "you" refers to the person using it.

Eligibility

You must be at least 18 years old, or the age of majority where you live, to use the service. By using it you confirm that you meet this requirement and that the information you give us is accurate.

The service

We provide personalised training programs and ongoing coaching support. A coach builds a program based on the information you give during onboarding, adjusts it over time, answers your questions, and checks in with you regularly. Coaching plans also include access to in app tools, such as nutrition tracking from a photo of your meal.

Coaching is guidance, not a guarantee of any specific result. Outcomes depend on many factors, including how consistently you follow your program, your starting point, and your individual circumstances.

Free tools and resources

We offer free resources and tools, including downloadable training and nutrition guides and a tool that rates a training program. These are provided for general information only. They are automated, they are not coaching, and no one reviews your situation before you receive a result.

Ratings, scores, and any figures these tools produce are estimates based on assumptions that will not fit everyone. Do not treat them as a professional assessment. Where a tool asks for your email address in order to send you something, we handle that address as described in our privacy policy.

Your account

You are responsible for keeping your account credentials secure and for everything that happens under your account. Tell us promptly if you believe your account has been accessed without your permission.

Subscriptions, billing, and renewals

Paid plans are billed in advance on a recurring basis through our payment processor. Unless stated otherwise at checkout, a monthly plan renews every month and an annual plan is billed on the schedule shown at purchase, until you cancel.

Monthly coaching starts with a free 7 day trial. You provide a payment method when you sign up, but nothing is charged during the trial. Billing starts on day 8 at the price shown at checkout unless you cancel before then. The free trial applies to monthly coaching only: an annual plan is billed from the date of purchase and covers a 12 month commitment. The trial is intended for people new to the service, and we may decline to offer it more than once to the same person.

Some services, such as the 12 week transformation program, are sold as a one time purchase rather than a subscription. Those are billed once, on the terms shown when you buy them, and do not renew.

We may change our prices. If a change affects your plan, we will give you reasonable notice before it takes effect, and the new price will apply from your next renewal.

Cancellations and refunds

You can cancel at any time from inside the training software. If you cancel during your free trial, before day 8, you are not charged at all.

If you cancel after billing has started, your plan stays active until the end of the current billing period and does not renew after that. We do not provide partial refunds for time already billed, or for an annual plan cancelled part way through its term, except where required by law. If something has gone wrong, contact us at zwalifitness@gmail.com and we will look at it.

Health and safety

The service provides general fitness and nutrition guidance. It is not medical advice and is not a substitute for care from a qualified professional. Consult a physician before starting any new exercise or nutrition program, especially if you are pregnant, have an injury, or have a medical condition.

You take part in physical training at your own risk. Stop and seek medical attention if you feel unwell or experience pain during any activity. You are responsible for exercising within your own limits and in a safe environment.

Acceptable use

You agree not to:

• share, resell, or redistribute your program, coaching, or other paid content without our permission
• use the service to harass, abuse, or harm another member or a coach
• attempt to disrupt, reverse engineer, or gain unauthorised access to the service or its systems
• use the service for any unlawful purpose

Our content

Training programs, written material, videos, and other content we provide are owned by us or our licensors. We grant you a personal, non transferable licence to use them for your own training while your plan is active. This licence ends when your access ends.

Content you submit

You keep ownership of the messages, photos, and other content you submit. By submitting it you give us permission to use it as needed to operate the service, for example to deliver coaching and run the member community. Do not submit content you do not have the right to share.

Third party services

The service relies on third party providers, including Stripe for payments, Everfit for program delivery, Resend for email, and Google for the automated reading of a program you submit to our free rating tool. Your use of those services is also subject to their own terms. We are not responsible for third party services that we do not control.

Disclaimers

The service is provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including any warranty that the service will be uninterrupted, error free, or fit for a particular purpose.

Limitation of liability

To the fullest extent permitted by law, we will not be liable for any indirect, incidental, or consequential damages, or for loss of profits, data, or goodwill, arising from your use of the service. Our total liability for any claim relating to the service is limited to the amount you paid us in the 12 months before the claim arose.

Nothing in these terms limits liability that cannot be limited under applicable law, including liability for death or personal injury caused by negligence.

Indemnification

You agree to indemnify and hold us harmless from claims, losses, and expenses that arise from your misuse of the service or your breach of these terms.

Termination

You can stop using the service at any time. We may suspend or end your access if you breach these terms, if your payment fails, or if we need to for legal or security reasons. Sections that by their nature should survive termination, such as those on liability and content ownership, continue to apply.

Changes to these terms

We may update these terms from time to time. When we do, we will update the date at the top of this page. If a change is significant, we will give active clients reasonable notice. Continuing to use the service after a change means you accept the updated terms.

Governing law

These terms are governed by the laws of the State of California, without regard to its conflict of law rules. Any dispute relating to them will be handled by the state or federal courts located in California, and you agree to those courts having jurisdiction over you. Nothing here removes a consumer protection you have under the law of the place you live.

Contact

Questions about these terms can go to zwalifitness@gmail.com.